Ruby + Begonia was born from love, loss, and the desire to create something beautiful from grief. The original Ruby Begonia was Sabrina's momma, and after losing her, creating became a way to channel that grief into something joyful. What began as an outlet grew into a brand centered around fragrance, connection, color, laughter, and finding little bits of happy in everyday life. And somehow, here we are. We're really glad you're here.

We believe your home should smell amazing without having to settle. Our products are thoughtfully made with better-for-you ingredients, beautiful fragrances, and a whole lot of personality. We care about what goes into our products just as much as we care about how they smell. We never use any pthalates, parabens, or any yucky Prop 65 chemicals.

We know buying fragrance through a screen can be tricky! We do our best to describe each scent with fragrance notes and a little personality to help you imagine it. If you're torn between a few, reach out to us. Tell us what kinds of scents you normally love, and we'll happily point you in the right direction.

That is incredibly important to us. We intentionally formulate and source our products with better-for-you ingredients whenever possible while still making sure they perform beautifully. Individual ingredients vary by product, so check the product listing for more specific information.

Animals can have different sensitivities to fragrances and ingredients, so we never want to make a blanket safety claim for every pet. We recommend using fragranced products in well-ventilated spaces and consulting your veterinarian if you have concerns about a particular pet or ingredient.

We sure do! Come see us in downtown Mount Pleasant, Texas. You can smell all the things, shop our latest goodies, and experience Ruby + Begonia in real life.

Our products are made with love in East Texas by our Ruby + Begonia team.

Yes! If you're local to Mount Pleasant, Texas, you can choose local pickup at checkout when available. We'll let you know when your order is ready to come home with you.

Always trim your wick before lighting your candle and allow the wax to melt evenly across the surface, especially on the first burn. Never leave a burning candle unattended, and discontinue use when only a small amount of wax remains at the bottom of the container.

Yes! We love seeing Ruby + Begonia products in other stores. If you're a retailer interested in carrying our products, reach out to us for wholesale information and our current catalog.

YES! We love helping you create your custom labels and making sure you have the products you want in your hands! Reach out to us for pricing and details on custom labels, custom orders, and custom fragrances.

As much as we wish we could magically make your package appear at your front door, we are at the mercy of our carriers. Once your package leaves our store, we do not have any control over what happens to your package, we suggest reaching out to the carrier directly.

We make and pack your order with lots of love right here in East Texas. Processing times can vary depending on the season and how busy our little candle kitchen is. We try our hardest to get your packages out our door in 1-2 business days. Once your order ships, you'll receive tracking information via email.

As soon as your order ships, you'll receive an email with tracking information. Keep in mind that tracking can sometimes take a little while to update after your package leaves our hands.

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Yes, please! We LOVE helping with gifts. Tell us a little about who you're shopping for, your budget, and the occasion, and we'll help you find something they'll love.

Our Happy Box is exactly what it sounds like: a box full of happy. Each one is thoughtfully curated with a mix of Ruby + Begonia favorites, fun finds, seasonal goodies, and surprises.

This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.

Oops. We're human, and occasionally we make a mistake. Send us your order number along with a photo of what you received, and we'll help get things straightened out.

Oh no! Please contact us as soon as possible and include your order number and photos of the damaged product and packaging. We'll take a look and help make it right.

Modifications are possible if the order hasn't been processed. Contact our support team for assistance.

Orders can be canceled before they are shipped. Reach out to our customer support for prompt assistance.

Address changes are possible if the order hasn't been shipped yet. Contact us immediately for help.